Integrated Payment Solutions

As part of the cooperation between NBG Pay and Epsilon Net, with the support of the National Bank of Greece, a new package of Acquiring Business integrated services has been created for you and your business’ needs. Reliable solutions that support and ensure that every transaction is seamless, fast, and secure.

The service package includes a new, functional, and innovative All in One Invoice and Business Monitoring program, for every business.

In addition, you can leverage innovative eCommerce Services for online access and real-time transaction control.

EPSILON ALL in ONE combines and interconnects:

Epsilon Smart Electronic Invoicing and Business Monitoring Application
Epsilon Digital Electronic Invoicing Provider Services, licensed with upgraded certification according to the requirements of POL A.1158/2023
POS Pax A920 Pro for accepting prepaid, debit & credit card payments and printing of document on one device.

eCommerce Services provide:

The ability to pre-authorize, partially or fully complete the payment transaction. This feature is provided upon your request and approval by NBG Pay.
A customized checkout page to adapt to various electronic devices (e.g., tablet, mobile phone) for an optimal shopping experience for cardholders.

In brief:

Transactions from one device
Transaction control in real time
Security & Speed
Integrated e-commerce solutions

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I want to get in touch

So, with the new Acquiring Business integrated services package, you offer:

Υour business

Security and speed of transactions, using Visa & Mastercard cards
Next business day settlement
Optimization of daily & frequent processes
Ability to pay with interest-free installments. This option is provided upon your request and approval by NBG Pay.

And to your customers

onvenience and Speed
Reduction of waiting time
Rewards and Offers
Ability to pay in interest-free installments

The benefits of the service in detail:

Security and speed of transactions
Encryption of data makes it difficult to interfere with sensitive information, making POS payments secure and protected from fraud. In addition, advanced technological solutions ensure that transactions are carried out seamlessly.
Multiple payment solution options
There is a choice of solutions between physical EFT/POS terminals as well as E-commerce services to get the right solution for you.
Telephone and technical customer support
Technical support is available through dedicated staff, either remotely or in the presence of a technician, for installation and troubleshooting services for your POS.
Next day clearance
Receipts made via POS are credited to your business account early in the morning of the next business day.
Ability to manage your customer base
POS systems support the management of your customer base, providing tools for promotions and loyalty programs.
Customer Experience Optimization
In addition to the ability to pay with debit and credit cards, POS systems support contactless payments with mobile phones and smartwatches, offering flexibility to your customers.

eCommerce services:
Security in online transactions
eCommerce services are available through the EDPS payment gateway, which offers complete security and convenience for card payments, using the EMV 3DS security protocol (v 2.2,2.3).
Control and management of online transactions
The eCommerce services include the E-Merchant platform, which is a platform for controlling and managing online transactions, provided to all merchants that cooperate with NBG Pay offering:

Easy Transaction Management
Easy access to information regarding transactions and the possibility of exporting this data by creating a file.
Review of transactions

EPSILON ALL in ONE

Digital Cash Register & POS

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Do you have any questions?

Can I accept payments from customers with mobile phones or smart watches?

The POS offered are equipped with a contactless reader and accept payments from all cards that support contactless transactions as well as from mobile phones or other smartwatches that support contactless transactions.

Do I need a mobile phone card for the mobile terminals?

You do not need a mobile card for your mobile terminals as it is part of the product and services provided by your POS provider. It should be noted that the service offered includes the use of special global SIM cards that allow connection to all available mobile networks, achieving high connectivity in areas with coverage problems with some mobile networks. This service is included in the maintenance cost of your terminal without incurring additional costs for the mobile network subscription.

How can I request information or technical support?

The company calls for any issue related to its cooperation both in the All in One solution and in e-Commerce: Epsilon Net at 2115007000 and 2310981700 with option 3 (POS organizational issues) for all issues related to the cooperation with Epsilon Net; NBG Pay at 210 9503600 or email at [email protected] for all financial and commercial issues related to the acquiring business; EDPS at 210 8993660 for supply and operation issues of the terminals as well as for technical, operational issues of the e-Commerce platform.

How can I manage the receipt issued by the POS?

The terminal issues the merchant's receipt and then displays a question regarding whether or not to print the receipt for the customer.

Can I use EPSILON ALL in ONE if I am not a National Bank customer?

No, but you can start your relationship with National Bank quickly and easily, either by visiting one of our Branches or exclusively online through Digital Banking.