Supporting documents

In order to make the most of your appointment time at the branch and to ensure a smooth process, we recommend that you gather some necessary documents before your visit as described below indicatively per task:

To change/update personal data or if you’re a new NBG customer, you’ll need to provide one document from each of the following categories:

 Customer identification

  • Greek or EU ID card
  • Valid passport
  • Police/Military ID
  • Special Card for Asylum Seekers or Card for Beneficiaries of International/Subsidiary Protection issued by the Ministry of Migration and Asylum for citizens who do not hold a passport or other travel document or other equivalent legalization documents or, where appropriate, other equivalent legal documents

 

Income & TIN

  • Latest income tax clearance certificate (for individuals)
  • Income tax return of legal persons and legal entities, including the confirmation of its submission and the tax payment note (for legal entities and sole proprietors)
  • Certificate evidencing income tax exemption (in the absence of one of the above two documents).
  • TIN Certificate or Certificate of modification of personal data with the tax administration exclusively regarding the verification of the TIN

 

Home address

  • Recent utility bill
  • Residence rental contract filed with a Tax Office
  • Latest tax clearance certificate

 

Contact phone number

  • Recent landline or mobile phone bill 
  • The customer's mobile phone number can be registered and confirmed with a One Time Password (OTP) for individuals and sole proprietorships.

 

 Occupation and work address

  • Recent employer’s certificate
  • Latest payroll receipt
  • Certificate of business commencement
  • Professional ID
  • Document issued by your social insurance body
  • Business premises rental contract filed with a Tax Office
  • Document issued by your social insurance body (pensioners)
  • Certificate of unemployment (DYPA)
  • Recent taxisnet business registration details
  • Recent E3 form (self-employed)

 

For legal entities documentation regarding the legalisation of the legal representatives are required, as listed here.

For non-residents of Greece, further documentation is also required, as listed here

The update of your details can be completed using the egov-KYC app, provided through gov.gr using taxisnet login credentials, with no verification documents’ submission required.

If you're already an NBG customer and your details are fully confirmed and updated, your ID document is necessary for all of the tasks below.

 

A) Confirmation of data

If your details are complete and up to date, you will only need the identification document.

If you are a new customer or your details are not fully confirmed and updated, you will need to provide us with the necessary supporting documents as described in the Modify / Update Details section.

 

B) Additional supporting documents

For joint account, the presence of all co-owners is required with the necessary documents for Amendment/ Update of Data.

For special category account, such as for example, salaried employees, students, MPs, etc., additional supporting documents may be required on a case by case basis. Also, in case of foreign residents, additional supporting documents may be required.

For legal entities additional supporting documents may be requested.

A) Confirmation of data

If your details are complete and up to date, you will only need the identification document.

If you are a new customer or your details are not fully confirmed and updated, you will need to provide us with the necessary supporting documents as described in the Modify / Update Details section.  

 

B) Additional supporting documents

In the case of an addition, it is necessary for all co-owners to be present with the necessary documents to confirm and update their details. 

In case of withdrawal of a life beneficiary, the presence of the co-beneficiary to be withdrawn is necessary. In other cases, additional supporting documents may be required.

The addition and withdrawal of a co-beneficiary may also be carried out via Internet Banking for certain categories of accounts, where the possession of Digital Banking codes is necessary:

  • for all involved co-beneficiaries in case of adding a co-beneficiary.
  • For the withdrawing co-beneficiary in the case of withdrawal of a new co-beneficiary.
 

If your details are complete and up to date, you will only need the identification document.

If you are a new customer or your details are not fully verified and updated, you will need to provide us with the necessary documentation as described in the Modify / Update Details section.  

A) Confirmation of data

If your details are complete and up to date, you will only need the identification document.

If you are a new customer or your details are not fully confirmed and updated, you will need to provide us with the necessary supporting documents as described in the Modify / Update Details section. 

 

B) Additional supporting documents

Specifically:

1.Debit card 

  • for a debit card request of an individual/natural person: 
    1. existence of a deposit account of a natural person 
    2. identification document or egov wallet for proof of identification
  • for a business debit card request by a sole proprietorship:
    1. existence of a business deposit account
    2. ID card/passport or egov wallet for proof of identification
  • for a business debit card request by a legal entity:
    1. physical presence of the company’s legal representatives
    2. updated customer details of the legal entity (including the legalization of its representatives) and of the natural persons involved
    3. existence of a business deposit account of the legal entity

 

2.Ethnodeposit

  • for an Ethnodeposit request by a sole proprietorship 
    1. existence of a business deposit account 
    2. ID card/passport or egov wallet for proof of identification
  • for an Ethnodeposit request by a legal entity
    1. physical presence of the company’s legal representatives
    2. updated customer details of the legal entity (including the legalization of its representatives)
    3. existence of a business deposit account of the legal entity

 

3. Prepaid card 

  • 1. ID card/passport or egov wallet for proof of identification
 

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