The new Dual. card is an innovative product that offers you the possibility to choose each time to use its debit or credit functionality, granting you, in this way, freedom and flexibility when conducting transactions. Make your day-to-day purchases easily and quickly, while earning substantial privileges, with your new card, which is crafted from recyclable material.
Specifically, you can:
By using the Dual card, you can:
Moreover, by obtaining a credit limit, you gain the following additional benefits:
When you visit a Branch to get your card, you can apply for a credit limit at the same time. If you already hold a Dual card with only its debit function activated, you can apply for a credit limit at any time, either by making an appointment at the Branch that serves you and presenting the necessary documents, or through Digital Banking if you have access credentials, or by calling 210 48 48 484.
Note that the granting of a credit line is done at the discretion of the Bank and is in accordance with the Bank's credit policy.
The first time you use your card through the ATM Network of the National Bank of Greece, select "Card Activation" from the menu. In addition, you can activate your card by telephone via the Contact Centre for residents of foreign and remote areas.
The activation transaction can be carried out either through the debit or credit function of the card.
Upon completion of the card activation through one of the two functionalities, then the other functionality is automatically activated. However, activation of the card's plastic for the credit functionality does not equate to the ability to use the card, as your application and the Bank's approval is required to assign a credit limit.
If you're a registered Digital Banking user, you should:
• “Freeze” your card to temporarily deactivate it and, if the card is found, you can then reset it by selecting “Unfreeze Card”
• Declare loss/theft
Alternatively, you should immediately call NBG’s Contact Center at +30 210 48 48 484, 24/7.
You can easily manage your card through Digital Banking and carry out the following actions, such as:
How many life experiences can start with a single card?
Join us through a journey of unexpected encounters, surprising actions, and spontaneous moments with Giorgos Kapoutzidis as the host of beloved guest!
For your convenience, the NBG Network ATMs that have a touch screen also allow contactless transactions with your NBG cards.
In addition, you can carry out your payments easily and securely by scanning the payment details via barcode/QR-code.