Foreign Transactions with Card

Get to know all the available options when making transactions abroad using a National Bank of Greece credit, debit or prepaid card. Meet your needs abroad securely and quickly, with card transactions in physical and digital stores and cash withdrawals via other Banks’ ATM or POS network.

Credit card

If you are a Dual Credit Mastercard, Silver, Gold or Black, My Club Card Visa, Toyota Visa, Flexy, Mastercard classic, Visa classic, Platinum & Gold Mastercard or Business Mastercard holder, you can perform all your transactions abroad easily and securely.

Debit card

If you are a Dual Debit Mastercard, Debit Mastercard, Debit Visa or Debit Mastercard Business holder, you can perform transactions abroad easily and securely.

Prepaid card

If you are a Social Solidarity Prepaid Mastercard, Social Solidarity Prepaid Visa or Prepaid Virtual Mastercard holder, you can perform any transaction abroad, except cash withdrawal. If you are a Prepaid Mastercard or Prepaid Visa card holder, you can perform any transaction abroad, including cash withdrawal.

Essential instructions for transactions in currency other than Euro

You may choose whether your transaction will be performed directly in Euro or the local currency of the country you are in. In particular:

In order to perform the transaction in Euro, you will have to choose the respective option when the relevant message appears on the POS or ATM screen during the transaction. If you say yes, the transaction amount in Euro will appear on the screen, along with the conversion exchange rate, as well as the conversion fee, as charged by the other bank. Then you may choose whether to continue with this option (Yes/No) and the transaction is either completed or canceled.
If you choose to perform the transaction in the local currency of the country you are in, the currency conversion that your card will be charged with, is calculated by the National Bank of Greece, based on the foreign exchange rate set by Mastercard and Visa international organizations.

Can I track the total charges regarding my transactions?

For transactions performed in countries within the European Union, Iceland, Liechtenstein and Norway, in currency other than Euro, and according to the statutory framework of the European Union (EU Regulation ΕΕ2021/1230), we offer a useful tool, where you can view the total charge for these transactions, in light of the latest available foreign exchange reference rates of the European Central Bank (ECB).

Any questions?

How can I track the applicable currency exchange rates?

In order to view the applicable foreign currency exchange rates, click here for Mastercard and here for Visa.

What’s the bank fee for these transactions?

In the case of these transactions, the National Bank of Greece applies a commission fee, as appropriate, which includes the cost of the conversion in Euro, as well as the overall management of the transactions. In order to view the applicable fees, click here.

More digital capabilities for you

Download the NBG Mobile Banking app

The NBG Mobile app gives you a host of benefits, from bill payments and shopping to transactions and managing your housing loan. Download the app to your iPhone or Android and simplify your transactions.

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Our highly trained team is waiting to answer any questions you may have, in person or by phone.