Understanding your options
Digital Banking allows you to access your bank account details and transactions online through your bank's secure website on your computer or laptop. Digital Banking usually offers a wide range of functions, such as bill payments, money transfers, access to account activity, product acquisition, card management, loan applications and instalment repayments.
Mobile Banking
With Mobile Banking you can manage your transactions and banking needs through your bank's app, which you just need to download to your smartphone or tablet. Mobile Banking offers you many digital banking options, with the added convenience of being available wherever you are, as you have it on your mobile or tablet. You can check your balance, pay bills, get new products, freeze and unfreeze your card, set savings goals (Moneybox) and much more.
Phone Banking
Phone Banking allows you to manage your finances and, most importantly, get information about banking issues by calling a specific phone number and interacting with an automated system or a customer service agent, depending on your need and request.
Choosing the right service
The best option for you depends on your banking habits, your familiarity with technology, and your desired level of accessibility.
You’re tech-savvy and on the go: If you're comfortable with technology and want instant access to banking services, Mobile Banking is for you. It offers the most flexibility and allows you to manage your finances anytime, anywhere.
You prefer human interaction: For those who prefer human interaction or need help with more complex transactions, phone banking may be the best option.
Blended approach: Many people think that a combination of services works best. For example, you can use mobile banking for everyday transactions and digital banking for more complex financial operations, such as applying for a loan.
Getting started with the services you want
Once you've chosen your preferred service, it's easy to get started:
Register online or via the mobile app: Most banks offer a simple, exclusively online registration process. You usually need your account number, your social security number, and your contact information.
Download the mobile app: Download and install your bank's mobile app on your smartphone or tablet. NBG, taking into account everyone's needs and responding with specific solutions, offers NBG Mobile Banking for individuals, Next by NBG for young audiences, and Business Mobile Banking for businesses.
Secure your access: Create a strong password and consider enabling two-factor authentication for added security.
Enjoy the benefits of the right banking services for you
By understanding your banking needs and exploring the options available, you can choose the digital and online banking service that enables you to manage your finances efficiently and securely. Embrace the digital revolution and unlock a world of comfort, control and financial empowerment.