Video Banking

with online appointment. Your banking experience is becoming more flexible with Video Banking, now accessible through online appointments.

Book your appointment

Video Banking, easily and quickly

Always striving for top-notch service, we now provide the convenience of connecting with a branch representative via video call for all your banking needs. Through Internet Banking, you can effortlessly schedule, modify, or cancel your Video Banking appointments.

Access service online from anywhere

Receive immediate and personalized assistance from specialized staff

Communicate your needs easily in a secure environment

Access service online from anywhere

Receive immediate and personalized assistance from specialized staff

Communicate your needs easily in a secure environment

• Receive immediate and personalized assistance from specialized staff.

• Communicate your needs easily in a secure environment

Booking Your Video Banking Appointment in a Few Steps

Click on the Services section.

Select Branches & Appointments.

Choose your desired appointment slot.

Your appointment will be confirmed, and you'll receive notifications via email, SMS, and IB with all the details.

Do you have questions?

Can I book a Video Banking appointment without Digital Banking access codes?

You can schedule a Video Banking appointment via Internet Banking even without Digital Banking access codes (Internet & Mobile Banking). Easily acquire them from your computer or mobile device, wherever you are. Learn more about the process here.

How do I schedule or modify a Video Banking appointment?

You can schedule appointments through Internet Banking by following these steps:

Log in to Internet Banking.
From the Services section, select the Branches & Appointments service.

Additionally, at this section you can modify or cancel your appointment, easily and quickly.

Are there other appointment scheduling options available?

Absolutely. You can also schedule appointments with our specialized staff via phone or by visiting a branch. Learn more about these options and how to book appointments by clicking here.