10 tips for safe online purchases

Discover useful tips for safe online purchases
Protect your money when you shop online 

Online shopping is a convenient, flexible, and fun shopping experience, and is increasingly popular with consumers. The vast array of products on offer, time and money savings, and the ability to compare and evaluate products and services on offer are just some of the reasons online shopping stands out. However, it's absolutely essential that you remain vigilant and follow best security practices when shopping online to safeguard your money and personal data.

In Greece, 89% of the population regularly uses the internet, with 6 out of 10 (58%) conducting many of their purchases online rather than in physical stores. Online shopping comes with undeniable advantages, including time and effort savings, and for many, it's an especially enjoyable activity. This shift in our habits highlights the significance of our digital evolution and our adaptability as consumers. At the same time, it is now more important than ever to exercise caution and follow security and safety advice when shopping online: 

Below, you'll find ten tips to enhance the security of your online purchases:

  • Use trusted platforms 
Opt to buy from well-known platforms or apps to reduce the risk of fraud 
 
  • Check Website Security
Ensure that the website you're using has SSL (Secure Sockets Layer) security that authenticates a website's identity and enables an encrypted connection to transmit your personal data. Look for the small lock symbol in the corner of the URL field to see if the website has an SSL certificate.
 
  • Use strong passwords
Create robust passwords and remember to change them regurarly. Avoid using simple and predictable passwords.
 
  • Beware of phishing attempts
Never respond to requests or messages for personal information, such as passwords or credit card details, received via email or from unknown senders.
 
  • Review the website's privacy policy
Before making a purchase, read the website's privacy policy to understand how they handle your personal data.
 
  • Use secure payment methods
Prefer secure payment methods, such as credit cards with limited balances or prepaid cards.
 
  • Verify the online shop’s identity 
Check the details of the online shop before making any purchase. Gather information on how to contact them in case of problems. Consider using platforms like trustpilot.com, which enable customers to review businesses based on their experience interacting with them.
 
  • Keep transaction records 
Maintain records of transactions, payment receipts, and invoices for future reference.
 
  • Utilize Anti-Virus and Anti-Malware software
Install and regularly update anti-virus software on your computer to protect against malware attacks.
 
  • Understand the return policy 
Familiarize yourself with the company's return policies before making a purchase so that you know your rights in case issues arise, such as receiving a defective product.
 
Finally, to be in control of your electronic transactions it's essential that you take advantage of the security safeguards and services offered by financial institutions. These include instant notifications for account and card activities. For instance, activating push notifications and i-bank alerts offered by the National Bank of Greece about each of your transactions, ensuring security and control over your financial management.
 
If a charge appears incorrect or suspicious, notify your bank without delay. This simple step alone can prevent potential headaches following  an otherwise enjoyable process like online shopping.
 

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